RETURNS

Thank you for your purchase!

We hope you’re happy with it and help us spread the word about our shop. As we aim for customer satisfaction, we can process a refund less the shipping cost (for orders over $100) within 7 days in case you’re not completely satisfied with your purchase for any reason. Please see below the specifics of our return policy:

TERMS AND CONDITIONS

  • Returns must be shipped out within 7 days upon receipt of the package, no exemptions.

  • Items must have original packaging and tags attached. Condition must be unworn, unmarked, unwashed, unscented, unaltered and undamaged.

  • MCY Clothing reserves the right to deny returns if the conditions above are not met. In this situation, we’ll hold the item in our Cedarhurst location for 14 days for pick-up. We can also ship it back and you’ll be required to pay the shipping cost.

  • Customer is responsible for all shipping cost.

  • THERE ARE NO RETURNS ON ITEMS LABELED AS FINAL SALE

REFUNDS

Returns that met all the requirements will be refunded less the shipping cost. Refunds are processed within 14 business days upon receipt of the package. We’ll notify you by email once it’s processed.

Refunds will be returned onto the original form of payment.

INSTRUCTIONS FOR RETURNS

Step 1:

Indicate on the receipt that came with your package the item that you like to return and pack the item.

Step 2:

Purchase return label of your choice and send it to:

504 CENTRAL AVENUE

CEDARHURST, NY 11516